Privacy policy

Last updated: October 10, 2026

This Privacy Policy explains how Avicbeau LLC (“Avicbeau”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use or make a purchase from avicbeau.com (the “Site”), or otherwise communicate with us (together, the “Services”). In this policy, “you” and “your” mean you as a user of the Services, whether you are a customer, a website visitor or another person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree that we may collect, use and disclose your information as described here. If you do not agree, please do not access or use the Services. This Privacy Policy forms part of, and should be read together with, our Terms of Service.

Changes to This Privacy Policy

We may update this Privacy Policy at any time and at our sole discretion, including to reflect changes to our practices or for operational, legal or regulatory reasons. When we do, we will post the revised version on the Site and update the “Last updated” date above. Changes take effect when they are posted. If you keep using the Services after a change is posted, that means you accept the updated Privacy Policy. Please check this page from time to time.

How We Collect and Use Your Personal Information

To provide the Services, we collect, and in the past 12 months have collected, personal information about you from several sources, as described below. What we collect and how we use it depends on how you interact with us.

Besides the specific uses described below, we may use the information we collect to communicate with you, provide and improve the Services, comply with our legal obligations, enforce our Terms of Service and other policies, and protect or defend the Services, our rights and property, and the rights, property and safety of our users and others.

What Personal Information We Collect

“Personal information” means information that identifies, relates to, describes or can reasonably be linked to you. The categories we collect are described below.

Information You Give Us Directly

When you use the Services, you may give us the following information directly:

• Contact details, including your name, address, phone number and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Account information, including your username, password and security questions.
• Shopping information, including the items you view, add to your cart or add to your wishlist.
• Customer support information, including anything you choose to include when you contact us.

You agree that the information you give us is accurate, current and complete. We are not responsible for delays, failed deliveries or other problems caused by incorrect or incomplete information you give us. Some features of the Services require certain information. You may choose not to provide it, but you may then be unable to use those features.

Information We Collect Through Cookies

We automatically collect certain information about how you interact with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include your device and browser information, network connection details, IP address, and other information about how you access and use the Site, your account and the Services.

Information We Get From Third Parties

We may also get information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, which collect payment information (for example, card details, bank account information and billing address) to process your payment and fulfill your order. We do not store your full card details on our systems.

When you visit our Site, open or click on our emails, or interact with our Services or ads, we or third parties we work with may automatically collect information using tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.

We handle information we get from third parties in line with this Privacy Policy. We are not responsible for the accuracy of information third parties give us, or for their policies or practices. For more, see “Third-Party Websites and Links” below.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide the Services and perform our contract with you. This includes processing your payments, fulfilling and shipping your orders, sending you notices about your account, purchases, returns, exchanges and other transactions, creating and managing your account, handling returns and exchanges, and letting you post reviews.

Marketing and Advertising. We use your personal information for marketing and promotion. This includes sending you marketing and promotional messages by email, text message or postal mail, and showing you ads for our products on our Site and on other websites and platforms. It may include using your information to tailor the Services and the ads you see.

Security and Fraud Prevention. We use your personal information to detect, investigate, prevent and act on possible fraud, chargeback abuse, or illegal or harmful activity. We may cancel or refuse any order we reasonably believe is fraudulent or breaks our Terms of Service. If you create an account, you are responsible for keeping your login details safe and for all activity under your account. Do not share your username, password or other access details with anyone. If you believe your account has been compromised, contact us right away.

Communicating With You. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest in responding to you, providing effective service and maintaining our relationship with you.

Text Messages (SMS). If you opt in to our text messaging program, we use the phone number and consent information you give us to send you order notifications (including abandoned checkout reminders), marketing offers, review requests and other transactional texts. How often you get messages may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help. You do not have to agree to receive marketing texts to make a purchase. Your opt-in data and text messaging consent will not be shared with any third parties, except with messaging partners for the purpose of enabling and running our text messaging program. We are not responsible for delayed or undelivered messages, or for charges from your mobile carrier.

Our Site uses Cookies to keep track of the items in your shopping cart, including when you leave checkout without completing your order. We use this to decide when to send cart reminder messages by text and email.

Cookies

Like most websites, we use Cookies on our Site. For details on the Cookies used to power our store on Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to run and improve the Site and Services (including remembering your actions and preferences), to run analytics, and to understand how users interact with the Services. We may also allow third parties and service providers to use Cookies on our Site to tailor the services, products and ads you see on our Site and on other websites.

Most browsers accept Cookies by default, but you can set your browser to remove or reject them. If you remove or block Cookies, parts of the Services may not work properly or may not be available. Blocking Cookies may also not fully stop us from sharing information with third parties such as our advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, in line with this Privacy Policy, including:

• To vendors and other third parties who perform services for us, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
• To business and marketing partners, including Shopify and advertising platforms, to provide services and to advertise to you. These partners use your information under their own privacy policies, and we are not responsible for their practices.
• When you direct, request or consent to the disclosure, for example to ship products to you, or when you use social media widgets or login integrations.
• To our affiliates or others within our corporate group, in our legitimate interest in running our business.
• In connection with a business transaction such as a merger, acquisition, financing, sale of assets or bankruptcy; to comply with legal obligations (including subpoenas, search warrants, court orders and similar requests); to enforce our Terms of Service and other policies; to resolve disputes and chargebacks; and to protect or defend the Services, our rights and property, and the rights of our users and others.

In the past 12 months, we have disclosed the following categories of personal information for the purposes described in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

The Services may let you post product reviews and other content. Anything you submit to a public area of the Services will be public and visible to anyone. By submitting content, you confirm that you have the right to share it. You also give us a non-exclusive, royalty-free, worldwide license to use, reproduce, display and share it, including in our marketing.

We do not control who sees the information you choose to make public, and we cannot make sure that others respect your privacy or keep that information secure. We are not responsible for the privacy or security of information you make public, or for the accuracy, use or misuse of information you disclose to or receive from third parties.

Third-Party Websites and Links

Our Site may include links to websites or platforms run by third parties. If you follow a link to a site we do not own or control, review that site’s privacy and security policies and terms. We do not guarantee, and are not responsible for, the privacy, security, content or accuracy of those sites. Information you share in public or semi-public places, including third-party social networks, may be seen by other users without limits on how it is used. A link does not mean we endorse that site, its content or its owners.

Children’s Data

The Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has given us personal information, contact us using the details below and we will delete it.

As of the date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of anyone under 16 years of age.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee complete security. Information sent over the internet may not be secure in transit, and you share it at your own risk. Please do not use unsecured channels to send us sensitive or confidential information. To the extent permitted by law, we are not liable for unauthorized access to your information that is beyond our reasonable control.

We keep your personal information for as long as we reasonably need it to maintain your account, provide the Services, meet legal, tax and accounting obligations, resolve disputes and chargebacks, prevent fraud, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute. They may apply only in certain situations, and we may decline a request where the law allows.

• Right to access / know. You may ask for access to the personal information we hold about you, including how we use and share it.
• Right to delete. You may ask us to delete personal information we hold about you. We may keep certain information where the law requires or allows it, for example for order records, tax, fraud prevention or legal claims.
• Right to correct. You may ask us to correct inaccurate personal information we hold about you.
• Right of portability. You may ask for a copy of your personal information and ask us to transfer it to a third party, in certain situations and with certain exceptions.
• Right to opt out of sale, sharing or targeted advertising. You may opt out of the “sale” or “sharing” of your personal information, or its use for targeted advertising, by visiting our “Your Privacy Choices” page.
• Restriction of processing. You may ask us to stop or limit how we process your personal information.
• Withdrawal of consent. Where we rely on your consent, you may withdraw it. This does not affect processing that happened before you withdrew it.
• Appeal. If we decline your request, you may appeal by replying directly to our decision.
• Managing communication preferences. You can unsubscribe from promotional emails at any time with the link in our emails, and from marketing texts by replying STOP. Even after you opt out, we may still send non-promotional messages, such as messages about your account or orders.

To use any of these rights, use the options on our Site or contact us using the details below. We will not discriminate against you for using these rights. Before we respond, we may need to verify your identity, for example by confirming your email address or account details. You may name an authorized agent to make a request for you. We will ask the agent for proof that you authorized them, and we may ask you to verify your identity with us directly. We will respond within the time required by applicable law.

Complaints

If you have a complaint about how we handle your personal information, please contact us first using the details below so we can try to resolve it. If you are not satisfied with our response, depending on where you live, you may be able to appeal our decision or file a complaint with your local data protection authority.

International Users

We are based in the United States and currently sell to customers in the United States and Canada. Your personal information may be transferred to, stored in and processed in the United States and other countries where we or our service providers operate. Privacy laws in those countries may differ from those where you live. By using the Services, you agree to these transfers. Where required, we rely on recognized legal mechanisms for international transfers.

Contact

If you have questions about our privacy practices or this Privacy Policy, or want to use any of your rights, contact us at info@avicbeau.com.

Under applicable data protection laws, Avicbeau LLC is the data controller of your personal information.